Privacy and Security Policy


Paua Software respects our customers’ right to privacy.

We work to keep private customer information private and take all precautions to preserve the confidentiality and security of customers’ data.

All connections to the Paua Application are made by encrypted protocol (HTTPS).

The Paua Software servers are located in secure data centres in Auckland and access to them is only possible via SSH Key based authentication with the keys only held by Paua Software and by the data centre for use in case of emergencies.

Google reCAPTCHA is used within Paua to prevent brute force hacking attempts by robots.


I addition to an agency’s own access to their client data, Paua Software personnel necessarily have access to this data in order to support the application.

All client data is treated with the utmost confidentiality and will not be divulged to any third party.