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GENERAL

  • Using this guide
  • Browser Support
    • Recommended Browsers
  • Important Concepts
    • Client Status
    • Client vs Person
    • Programmes
  • Useful Tips
    • Spell Checking
    • Typing Macrons
    • Entering dates in Paua
  • User roles and access
    • Roles
    • Sys Manager
    • Admin
    • Team Leader
      • Basic User
    • User Permissions
      • Clients
      • People
      • Custom Fields
      • Auditing
      • Backup
      • Enquiries
      • Evaluation / Assessment Forms
      • Goals
      • Groups
  • Data Security
    • Paua Servers
      • Production
      • Staging / Backup
      • Inter Server Data Transfers
    • Paua Application
      • Passwords
    • Backups
      • Server Locations
      • Server Backups
      • Production Database Backups
      • Transfer From Production to Staging server
      • Data Replication on the Backup server
      • Agency Backups
  • Privacy and Security Policy
    • Security
    • Confidentiality
  • Two Factor Authentication
    • What is two factor authentication
    • Two factor authentication for Paua
    • How to enable two factor authentication for Paua
    • Logging on with two factor authentication in Paua
    • Disabling two factor authentication in Paua
    • Recommendations

GETTING STARTED

  • Logging in to Paua
    • Failed Logins
  • Initial Setup

CLIENT MANAGEMENT

  • Client Management
  • Searching for clients
    • The Client Search Page
    • The Search Criteria
    • Date Range Searches
  • Client Workflow
    • Adding a new client
      • Creating a client with a new person
      • Creating a client from an existing person
    • Activating a Client
    • Exiting a Client
    • Sign off a client
  • Editing client details
    • The main client page
    • Editing the personal details
      • Adding and Editing Contact Details
      • Adding Addresses
  • Family Members
    • Adding a new family member
      • Create family member with new person
      • Create Family Member from an existing person
  • Family Clients
    • Creating Family Clients
      • The Primary Client
      • The Subsidiary Clients
      • Switching Primary Client
  • Interested Parties
  • Goals
    • Adding a Goal
    • Editing a goal
    • Resetting a Goal
  • Client Contacts
    • Adding a new client contact
      • Save Draft
      • Save Final
  • Outcomes and Properties
    • Setting up Outcomes and Properties
    • Creating an Outcome/Property Group
    • Creating an Outcome/Property
    • Filling in Outcomes/Properties for a Client
  • Client Notes
    • Adding a new note
      • Save Draft
      • Save Final
  • Issues
    • Adding a new issue
    • Editing an issue
  • Attachments
    • Adding an attachment
    • Viewing attachments
    • Deleting attachments
  • User Defined Forms
    • Process Types
    • Forms
      • Adding Questions
      • Reordering Questions
      • Deleting a question
      • Deleting a form
      • Making a copy of a form
    • Filling in a form with client data
      • Add New Form Based Process
      • Outstanding Form Based Processes
      • Completed Form Based Processes
      • Print Blank Form
      • Printing Completed Form
  • Standard Forms
    • Filling in the forms
    • Outputting the form data
  • Client Assessments
    • Creating an Assessment
    • Filling in an Assessment
    • Assessment Analysis (single client)
    • Assessment Analysis (multiple clients)
  • Client Evaluations
    • Creating an Evaluation
    • Filling in an Evaluation
    • Evaluation Analysis
  • Client Form Letters
    • Enabling Form Letters
    • Creating Form Letters
    • Uploading the letter to Paua
    • Inserting the client details and downloading the completed document
  • Client Reminders
    • Manual Reminders
      • Adding a Manual Reminder
      • Deleting the Manual Reminder
      • Resetting the Manual Reminder
      • Active Reminders
    • Automatic Reminders
      • Enabling Automatic Reminders
      • Overriding Automatic Reminders parameters at Programme Level
      • Resetting Automatic Reminders
      • Deleting Automatic Reminders
  • Safety Alerts
    • Setting an Alert
    • The Alert Process
  • Duplicate Clients
    • Spotting duplicates
    • Merging duplicates

GROUPS

  • Groups
  • Searching For Groups
  • Adding a New Group
  • Adding Members to the Group
  • Editing Member Details
  • Add New Session
  • Editing a Session
  • Attachments
  • Concluding a Group
  • Links between Group and Client Modules
    • From Groups to Client
    • From Client to Groups
  • Non-Client Group Workflow
    • Before You Add a New Non-client Group
    • Setting up the Non-Client Group
    • Add New Session
    • Editing a Session
    • Attachments
    • Concluding a Group
  • Group Printouts
    • Summary Printout
    • Full Printout
    • Medical and Contact Details
    • Attendance Table

CALENDAR

  • Calendar
    • Adding bookings in the calendar
    • Editing and Deleting calendar bookings

ENQUIRIES

  • Enquiries
    • Search Enquiries
    • Stats Breakdown
    • Add New Enquiry
    • Edit an Enquiry

REPORTS

  • Reports
    • Report security
    • Reports menu option
      • General Reports
      • Time Spent Reports
      • Group Reports
      • Mental Health / PRIMHD
      • Evaluation Forms
      • Standard Form Output
      • Client Access Report
    • Client reports from client list page
      • Printable Client List
      • Client and family member list
      • Printable Address List
      • Stats Breakdown
      • Assessment Statistics
      • Client Outcomes
      • Open Closed Issues
      • Download Client Data
    • User defined reports from client list page
      • Client Listings
      • Contact Breakdowns
      • Contact Listings
    • Dashboard
      • Active Clients by Month
      • New Clients by Month
      • Exited Clients by Month
      • Contact Numbers by Month
      • Hours Spent on Contacts by Month
    • Other Reports
      • Enquiry Statistical Breakdown
  • PRIMHD
    • What is PRIMHD?
      • How does PRIMHD relate to Paua?
      • What Data is Extracted
      • Which clients are selected?
    • Setting up PRIMHD
      • Connecting to MoH
      • Setting up Paua for PRIMHD
    • Generating the extract file
      • The main zip file
      • Extract summary file
      • Residence summary file
    • Dealing with errors
  • Evaluation Forms
    • Creating Evaluation Forms
    • Copying an existing form
    • Adding Questions to the Form
    • Editing Questions
    • Deleting Questions
    • Entering Evaluation Responses
    • Keeping track of how many forms are given out
    • Running the Evaluation Analysis
  • Outcome Reporting
    • Using Client Outcomes
      • Setting up the Outcome
      • Fill in the outcomes
      • Reporting on the outcome
    • Using Client Assessments
      • Setting up the Assessment Forms
      • Entering the responses
      • Analysing the results
    • Using Goals
      • Entering the data
      • Analysing the results
    • Other Methods

ADMINISTRATION

  • Dropdown Lists
    • Accessing the lists
    • Editing the Lists
      • Adding
      • Editing
    • Non standard dropdowns
    • Dependent dropdowns
      • Referral Source Type
  • Users
    • Accessing User Maintenance
    • Creating or Editing a user
    • Saving the User Record
    • Resetting a User’s Password
  • Preferences
    • General Preferences
      • Logo
      • Client List Columns
      • Contact List Columns
      • Limit Person Name change to Admin users
      • Report durations in hours and minutes
      • Age Range replaces DOB
      • Maximum number of hours on client contacts
      • Number of items in paginated lists
      • Filter contact types by programme
      • Filter goal types by programme
      • Filter optional fields by programme
      • Required fields by programme
      • Prevent Contacts after exit
    • Login and Security
      • Password reset interval
      • Session Timeout in Minutes
    • Enable Optional Features
      • Enable Family Module
      • Enable Programme Transfers
      • Enable Standard Forms
      • Enable Corrections Information
      • Enable Interim Referrals
      • Enable Non Client Groups
      • Enable Onward Referral Monitoring
      • Enable Online Backups
      • Enable Form Letters
      • Enable Auto Reminders
      • Delete Reminders on Exit
    • Suppress Standard Features
      • Client Notes
      • Calendar
      • Group Module
      • User Defined Forms
      • Enquiries Module
      • Evaluation Forms
      • Client Assessments
      • Client Evaluations
      • Client Properties
    • Case Note Security
    • Optional Fields
      • Client Fields
      • Person Fields
      • Contact Fields
      • Group Fields
      • Client Issue Fields
      • User Fields
    • Mandatory Fields
      • Mandatory Fields at Exit
      • Iwi Mandatory for Maori Clients
    • Suppressed Fields
    • Restricted Reports
    • Temporary Settings
      • Allow inactive values in dropdowns
    • Family Module Preferences
    • Premium Features
      • Enable Large Attachments
      • Enable PRIMHD
      • Change your Timezone
  • Backups
    • Purpose of the Online Backups
    • Enabling Backups
    • Obtaining the Backups
    • Using the Backups
      • MySQL
      • Data Definitions
      • Data
      • Notes/Exclusions
Paua
  • Dropdown Lists

Dropdown Lists

Most of the dropdown lists that you see throughout the Paua application are editable. That is you can add and remove your own values in the lists.

Accessing the lists

The lists are accessed from the Administration menu under Dropdown Maintenance. They are grouped into sections according to the area of the application that they come from. For example Person, Client, Contacts etc.

Editing the Lists

To edit one of the lists simply click on the name of the list and you will see a page with a list of existing values in the list. This list may be empty if you are setting up the list for the first time.

Adding

Below the list is a New button. Click on that and you will be taken to the page where you add a new value to the list. Some dropdown lists only include one field whereas others may have several fields but the process is basically the same for all the lists. Simply enter the required value and click Save

Editing

Click on one of the existing entries in the list and you will be taken to the Edit page where you can change the value previously entered.

In addition you can Inactivate existing entries by unticking the Active checkbox and saving. When an entry in a list is Inactive it will no longer show up in dropdowns in Paua. However, records that have been assigned this value will still show the same value as before.

Danger

Be careful when changing the value of items in a list. Remember that this will mean that all records that previously had the old value will now have the new one. For example if you changed the name of a Programme from Counselling to, say, Family Support all existing clients in the Counselling programme will now be in the Family Support programme.

Non standard dropdowns

Several of the lists that can be edited from the Dropdown Maintenance page are slightly different in that in addition to entering a text value like the other dropdowns, they also require the upload of a file. For example the Logo dropdown and the Form Letter dropdown.

Dependent dropdowns

Some dropdowns are hard wired to depend on the entry of another dropdown. Examples of this are the pairing between Landlord and Landlord Type, between Issue and Issue Type and between Referral Source and Referral Source Type.

Note that whilst the Sub Category dropdown can be used on its own, the Parent dropdown is intended to be used in tandem with the sub category.

To explain the use of these dependent dropdowns the following example takes the case of Referral Source and Referral Source Type

Referral Source Type

This dropdown is linked to Referral Source in that Referral Source type is the major category and Referral Source the sub category.

To use this feature you need to do the following

  • Enable the optional dropdown Referral Source Type

  • Go to dropdown maintenance and add the required major categories that apply to referral sources into the Referral Source Type dropdown.

  • Go to the original Referral Source Dropdown and for each one click on the Referral Source and select which Referral Source Type applies from the dropdown and save.

Clients will not have any value for the new Referral Source Type assigned until the client record is updated. When a client record is updated the system will check the Referral Source and set the corresponding Referral Source Type.

Note that you cannot enter the Referral Source Type manually. It will be set automatically depending on the Referral Source.

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